{"id":"i7i7a6u311","title":"Account Manager, EMEA","posted_at":"2026-02-23T23:32:29.000Z","apply_url":"https://job-boards.greenhouse.io/bluefishai/jobs/5077768008","locations":["Remote"],"employment_type":null,"workplace_type":"remote","seniority_level":null,"description_language":"en","source_name":"greenhouse","source_url":"https://job-boards.greenhouse.io/bluefishai/jobs/5077768008","salary":null,"job_summary":null,"job_description":null,"description_text":"About the Position \n\nWe are looking for an Account Manager with experience supporting enterprise-level clients in SaaS and marketing technology environments. In this role, you will work with your account lead to manage a portfolio of strategic customer accounts—primarily Fortune 500 companies and top-tier agencies—ensuring satisfaction, retention, and account growth.\n\nYou’ll serve as a trusted partner to customer stakeholders, helping them get maximum value from our platform and navigate today’s fast-evolving AI-driven marketing landscape. Working closely with your Account Lead and cross-functional teams, you’ll play a critical role in delivering results, surfacing opportunities, and maintaining strong client relationships.\n\nWhat You’ll Be Doing:\n\nManage day-to-day relationships with your account lead for a set of strategic customer accounts, ensuring high levels of satisfaction and engagement.\n\nSupport the development and execution of account plans aligned with customer objectives and internal growth goals.\n\nAct as a strategic partner to mid- and senior-level customer stakeholders, helping them understand and apply product capabilities to meet their goals.\n\nIdentify opportunities to increase product adoption and drive account expansion in partnership with your Account Lead and Sales.\n\nCollaborate cross-functionally with your account lead, product, support, marketing, and sales teams to deliver a seamless customer experience.\n\nMonitor account health through usage data, feedback, and customer sentiment to proactively address risks and improve outcomes.\n\nSupport renewal and upsell efforts, including coordination of deliverables, documentation, and stakeholder communication.\n\nStay informed on industry trends, customer use cases, and best practices to provide relevant, forward-thinking recommendations.\n\nHelp develop case studies, insights, and reporting that add value to the customer and internal teams.\n\nQualifications:\n\n3–5 years of experience in account management, client success, or strategic partnerships—ideally in a SaaS or marketing tech environment.\n\nProven ability to manage enterprise customers and support complex account needs with a consultative approach.\n\nStrong communication and presentation skills, with the ability to build trust with both technical and business stakeholders.\n\nComfortable working with data and analytics to extract insights and inform strategy.\n\nOrganized and detail-oriented, with the ability to manage multiple accounts and deliverables in a fast-paced environment.\n\nExperience working cross-functionally with internal teams (sales, product, support, etc.) to deliver customer outcomes.\n\nProactive, solutions-oriented mindset with a passion for customer success.\n\nExperience working with AI-driven marketing platforms, Martech stacks, or digital media solutions is a plus.\n\nExcellent verbal and written communication abilities. \n\nNative French-language and native English-language skills\n\nStartup-ready mentality—excited by the challenge of building from scratch and thriving in ambiguity. \n\nHigh energy, self-starter attitude with a bias toward action.\n\n \n\nAbout Bluefish:\n\nBluefish believes that AI represents the next major chapter of the internet – and that consumers will increasingly use AI to consume information and media online. On this new AI internet, brands will need new tools and technologies to tell their stories to consumers online – and a new marketing ecosystem will be created around AI. Bluefish is building the platform that helps brands engage consumers on this new AI channel, with powerful enterprise tools to manage AI brand safety and engage consumers with thoughtful and personalized AI marketing experiences. \n\nThe Bluefish team is a tight-knit group of mar-tech industry veterans who previously helped build foundational ad-tech platforms now owned by Meta and Microsoft. Bluefish, the leading AI marketing platform for the Fortune 500, recently announced a $20M Series A funding round led by NEA, with participation from Salesforce Ventures. Additional investors include Crane Venture Partners, Swift Ventures, and Bloomberg Beta. We are a globally distributed team, with business operations based in New York City and engineering based in Berlin.  \n\nWhy Bluefish & Our Values:\n\nUnique opportunity to join on the ground floor of a fast-moving startup building at the center of AI \n\nTackle challenging and abstract problems while disrupting the $300BN legacy mar-tech industry \n\nJoin an experienced high-performing team where you will have immediate ownership and impact \n\nExperience a true meritocracy with significant career growth upside as the business scales \n\nOur Values:\n\nDemonstrated grit and resourcefulness—you find creative solutions, adapt quickly, and aren’t afraid to roll up your sleeves in a fast-paced, evolving environment.\n\nThoughtful and strategic thinker with the ability to anticipate needs, ask the right questions, and deliver insights that truly drive value.\n\nProven ability to collaborate across functions and roles, fostering open communication and shared ownership of outcomes.\n\nCommitment to craftsmanship—you take pride in delivering high-quality work, paying attention to the small details while keeping the big picture in mind.\n\nSelf-starter with a proactive mindset and a strong sense of accountability—able to drive projects forward independently while staying aligned with team goals.\n\nComfortable navigating ambiguity and learning new tools, processes, or technologies to get the job done.","visa_sponsorship":null,"experience_years_min":null,"job_address":null,"job_city":null,"job_state":null,"job_country":null,"location_lat":null,"location_lng":null,"closed_at":null,"apply_with_ai_eligible":true,"keywords":["customer experience","cross-functionally","cross-functional","recommendations","documentation","communication","relationships","stakeholders","high-quality","stakeholder","Collaborate","distributed","experiences","fast-moving","engineering","operations","enterprise","Salesforce","engagement","analytics","reporting","Microsoft","organized","marketing","ecosystem","retention","strategy","Platform","business","customer","internal","leading","account","develop","Growth","trends","teams","Swift","Sales","SaaS","data","AI"],"company":{"name":"Bluefish AI","slug":"bluefish-ai","logo_url":"https://img.logo.dev/bluefishai.com?token=pk_fWx5G5QrQMm-0Ud8BW3mBg&size=64&format=png","description":"Bluefish AI provides an enterprise platform that enables brands to manage AI brand safety and execute personalized marketing campaigns across AI-driven information and media channels.","website_url":"https://bluefishai.com","linkedin_url":"https://linkedin.com/company/bluefish-ai","glassdoor_url":null,"x_url":null,"instagram_url":null,"youtube_url":null,"github_url":null,"huggingface_url":null,"tiktok_url":null,"crunchbase_url":"https://www.crunchbase.com/organization/bluefish-labs","facebook_url":null,"employee_count_range":"51-200","employee_count":60,"founded_year":2024,"headquarters":{"address":"315 Park Avenue South, 8th Floor, New York, NY 10010, United States","city":"New York City, NY","country":"US","lat":40.8181098,"lng":-73.950886},"industry":"software","company_type":"startup","total_funding_usd":20000000,"locations":["London, United Kingdom","New York, NY"]},"structured_data":{"@context":"https://schema.org","@type":"JobPosting","@id":"https://worklittle.com/jobs/i7i7a6u311#job","title":"Account Manager, EMEA","description":"Account Manager, EMEA at Bluefish AI. View role details and apply on Worklittle.","datePosted":"2026-02-23T23:32:29.000Z","validThrough":"2026-03-25T23:32:29.000Z","url":"https://worklittle.com/jobs/i7i7a6u311","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Bluefish AI","sameAs":"https://bluefishai.com","logo":"https://img.logo.dev/bluefishai.com?token=pk_fWx5G5QrQMm-0Ud8BW3mBg&size=64&format=png"},"employmentType":"FULL_TIME","identifier":{"@type":"PropertyValue","name":"Bluefish AI","value":"i7i7a6u311"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"USA"}}}