{"id":"9912606623","title":"Sales Associate/Stylist (South Congress)","posted_at":"2026-02-26T23:02:42.000Z","apply_url":"https://job-boards.greenhouse.io/gorjana/jobs/8369792002","locations":["Austin, TX"],"employment_type":null,"workplace_type":null,"seniority_level":null,"description_language":null,"source_name":"greenhouse","source_url":"https://job-boards.greenhouse.io/gorjana/jobs/8369792002","salary":null,"job_summary":null,"job_description":null,"description_text":"Job Summary: \n\nAs a stylist, you are a true gorjana ambassador! Wearing, layering, and styling looks for our customers. You demonstrate a genuine passion for creating an elevated customer experience in our retail stores. Your goal is to bring brand awareness, product knowledge and the art of layering to life through intentional customer service. \n\nYour Day to Day Includes: \n\nCustomer Service: \n\nYou approach guests proactively in a warm and welcoming manner to help make a difference in their day. We love interacting with our customers and demonstrate confidence in approaching them.\n\nYou are a brand ambassador, eager to share your passion for gorjana with others.\n\nYou curate memorable experiences for each guest, surprising and delighting them with our service standards.\n\nYou deliver exceptional customer experience to ensure we create brand loyalty and build a lasting relationship with all of our customers.\n\nYou are aware of customers at all times and are responsible for holding keys to caselines in accordance with best practices and LP strategies.\n\nYou are solution-oriented, using the resources available to you to handle customer concerns in the moment and seek partnership if needed to ensure the customer leaves fully satisfied with their experience in store with us.\n\nYou may be asked to deescalate/report customer service concerns or incidents as they occur from time to time, along with submitting an incident report.\n\nStyling:\n\nYou wear your gorjana jewelry to work each day, creatively layering stacks to inspire guests and demonstrating gStyle standards at all times.\n\nYou develop expertise in our collections and product offerings to guide guests through styling decisions, using tools and resources to ensure the customer is informed & educated on the products.\n\nYou confidently present curated styling choices to guests highlighting intentionality, versatility and personalization to the customers needs.\n\nSales:\n\nYou leverage deep product knowledge and elevated, intentional language to drive meaningful connections and results.\n\nConversion underpinned by authenticity is key - we don’t force or compete for sales, we turn every footstep into an opportunity to create a lasting experience for the customer, and win as a team\n\nYou are self-motivated and seek to better your personal performance and that of your team on a daily basis.\n\nYou take pride in owning your individual performance progress and utilize internal resources as a means to further develop your sales skills.\n\nYou champion team success and customer satisfaction by participating in and encouraging team-selling on the sales floor.\n\nCollaboration:\n\nYou contribute to our people-first approach by being positive, helpful, and respectful to others.\n\nYou exhibit a team player mentality and enjoy working with team mates towards a common goal.\n\nYou look for opportunities to pitch-in, whether it is to support your team, store leadership or the customer your initiative is what drives you.\n\nYou thrive off receiving feedback and use it as a tool for personal and professional growth. Respecting the direction given by leadership is an important part of our collective success.\n\nOperations: \n\nYou are comfortable leveraging technology (POS) to support daily store operations and pay close attention to timelines and updates as it relates to technology and systems in your role.\n\nYou maintain floor standards by following visual directives and take pride in maintaining our beautiful store environment.\n\nYou take initiative restocking and completing tasks in downtime to support store and sales readiness.\n\nYou help fulfill Buy Online, Pick Up In Store (BOPIS) and Same Day Delivery orders (SHIPSI), ensuring every customer enjoys a smooth and convenient shopping experience.\n\nYou will assist with receiving weekly allocation shipments in a timely manner to ensure the right items hit our floor at the right time.\n\nYou are mindful of service standards and processes, keeping our policies front of mind when servicing the customer.\n\nYou take great care with team equipment, and utilize best-practices when it comes to handling and securing tech.\n\nYou may be asked to open and close the store which would require responsibility for a store key and alarm code.\n\nYou may be asked to assist with the labeling or re-ticketing of items as needed.\n\nThere may be times when you are asked to help facilitate additional duties in the store, or may serve as a point-of-contact for Business Partners in the absence of a Manager being present. Some of these duties are outlined below, however this is not an exhaustive list.\n\nYou conduct weekly cycle counts with an attention to detail in order to maintain inventory accuracy and support effective product allocations from our studio.\n\nYou execute monthly floorset directives that highlight new product launches and our Southern California, timeless yet modern roots. You may be asked to submit floorset pictures to corporate for approval.\n\nYou handle weekly cash deposits with precision, making sure everything is counted, balanced, and deposited smoothly.\n\nYou facilitate the weekly return of warranty items to the Warehouse, ensuring all shipments are prepared, documented, and sent on schedule. \n\nYou contact and utilize the appropriate business partners for resources and guidance as needed.\n\n \n\nJob Requirements: \n\nLove for the gorjana brand\n\nMust be 18 years of age or older\n\nMust have the flexibility to work a variety of shifts, including evenings, weekends or holidays as needed by the business\n\nAbility to lift or move at least 50 lbs \n\nAbility to bend, squat, twist, and reach\n\nAbility to stand and/or walk for at least 6 hours per shift\n\nMust be legally authorized to work in the country in which the store is located\n\nAbility to open or close the store\n\nAt gorjana, you can expect:\n\nPerks: \n\nOn-site training, development, and mentorship\n\nInternal growth opportunities and  pathways to leadership\n\nGenerous employee discount and Monthly Product Allowance \n\nAmazing company culture \n\nCompetitive Wages & Performance-based increases\n\nBenefits: \n\nMedical, Vision, Dental and Life Insurance*\n\nPaid Time Off*\n\n401K program, with employer match and matching program* \n\nCompensation: \n\nHourly wage between $18-$21\n\nCommission, based on personal sales\n\n*eligibility qualifiers may apply\n\nWe participate in E-Verify to confirm employment eligibility for all new hires. E-Verify compares information from your Form I-9 to official records to confirm authorization to work in the United States.","visa_sponsorship":null,"experience_years_min":null,"job_address":null,"job_city":null,"job_state":null,"job_country":null,"location_lat":30.2711286,"location_lng":-97.7436995,"closed_at":null,"apply_with_ai_eligible":true,"keywords":["customer experience","attention to detail","collaboration","performance","experiences","competitive","mentorship","operations","conversion","inventory","standards","business","accuracy","customer","labeling","internal","loyalty","develop","vision","Growth","visual","Sales","art"],"company":{"name":"Gorjana","slug":"gorjana","logo_url":"https://img.logo.dev/gorjana.com?token=pk_fWx5G5QrQMm-0Ud8BW3mBg&size=64&format=png","description":"Gorjana is a jewelry retailer that operates physical stores where stylists assist customers with product selection, layering, and personalized styling.","website_url":"https://gorjana.com","linkedin_url":"https://www.linkedin.com/company/gorjana","glassdoor_url":"https://www.glassdoor.com/Overview/Working-at-Gorjana-and-Griffin-EI_IE1281515.11,30.htm","x_url":"https://twitter.com/gorjana_brand","instagram_url":"https://www.instagram.com/gorjana/","youtube_url":"https://www.youtube.com/@gorjanabrand","github_url":null,"huggingface_url":null,"tiktok_url":"https://www.tiktok.com/@gorjana","crunchbase_url":null,"facebook_url":"https://www.facebook.com/gorjanabrand/","employee_count_range":"501-1000","employee_count":null,"founded_year":2004,"headquarters":{"address":"190 Beach St, Laguna Beach, CA 92651, United States","city":"Laguna Beach, CA","country":"US","lat":33.5426975,"lng":-117.785366},"industry":"ecommerce","company_type":"startup","total_funding_usd":null,"locations":["Alpharetta, GA","Ardmore, PA","Aspen, CO","Atlanta, GA","Austin, TX","Aventura, FL","Baltimore, MD","Bellevue, WA","Bethesda, MD","Birmingham, AL","Bloomington, MN","Boca Raton, FL","Boise, ID","Boston, MA","Boulder, CO","Bozeman, MT","Brea, CA","Bridgewater, NJ","Brookfield, WI","Brooklyn, NY","Broomfield, CO","Burlingame, CA","Burlington, MA","Canoga Park, CA","Carlsbad, CA","Carmel-by-the-Sea, CA","Cerritos, CA","Chandler, AZ","Charleston, SC","Charlotte, NC","Chestnut Hill, MA","Chicago, IL","Cincinnati, OH","Cleveland, OH","Columbus, OH","Coral Gables, FL","Corte Madera, CA","Dallas, TX","Danbury, CT","Denver, CO","Durham, NC","East Rutherford, NJ","Edina, MN","Farmington, CT","Fort Lauderdale, FL","Fort Worth, TX","Franklin, TN","Friendswood, TX","Garden City, NY","Glendale, AZ","Glendale, CA","Greenwich, CT","Hingham, MA","Honolulu, HI","Houston, TX","Huntington Station, NY","Indianapolis, IN","Irvine, CA","Jacksonville, FL","King of Prussia, PA","Laguna Beach, CA","Las Vegas, NV","Leawood, KS","Lone Tree, CO","Long Beach, CA","Los Angeles, CA","Los Gatos, CA","Lynnfield, MA","Lynnwood, WA","Madison, WI","Malibu, CA","Manhattan Beach, CA","Metairie, LA","Miami, FL","Minneapolis, MN","Minnetonka, MN","Montecito, CA","Murray, UT","Naperville, IL","Nashville, TN","New Orleans, LA","New York City, NY","New York, NY","Newport Beach, CA","Oak Brook, IL","Oklahoma City, OK","Orlando, FL","Palm Beach Gardens, FL","Palm Desert, CA","Palo Alto, CA","Paramus, NJ","Park City, UT","Pasadena, CA","Philadelphia, PA","Phoenix, AZ","Plano, TX","Portland, OR","Princeton, NJ","Raleigh, NC","Rancho Cucamonga, CA","Roseville, CA","Salem, NH","Salt Lake City, UT","San Antonio, TX","San Diego, CA","San Francisco, CA","San Jose, CA","San Luis Obispo, CA","San Ramon, CA","Santa Monica, CA","Santa Rosa, CA","Sarasota, FL","Scottsdale, AZ","Short Hills, NJ","Skokie, IL","Southampton, NY","Southlake, TX","St. Louis, MO","Studio City, CA","Tampa, FL","The Woodlands, TX","Tigard, OR","Torrance, CA","Troy, MI","Tucson, AZ","Tysons, VA","Venice, CA","Walnut Creek, CA","Warehouse","Washington, DC","Westport, CT","White Plains, NY"]},"structured_data":{"@context":"https://schema.org","@type":"JobPosting","@id":"https://worklittle.com/jobs/9912606623#job","title":"Sales Associate/Stylist (South Congress)","description":"Sales Associate/Stylist (South Congress) at Gorjana. 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