{"id":"5411131102","title":"Manager I, Transportation","posted_at":"2026-11-09T07:53:48.000Z","apply_url":"https://careers-cfasupply.icims.com/jobs/21858/login","locations":["Lubbock, TX"],"employment_type":null,"workplace_type":null,"seniority_level":"manager","description_language":"en","source_name":"jibe","source_url":"https://careers-cfasupply.icims.com/jobs/21858/login","salary":null,"job_summary":null,"job_description":null,"description_text":"Overview\n\nThe Transportation Operations Manager will lead the execution of safe, effective, and efficient outbound transportation at the new Chick-fil-A Supply Distribution Center (DC) in Lubbock, T exas The Transportation Operations Manager will have the opportunity to guide nightly operations, refine and improve outbound transportation procedures , and lead supervisors and drivers. Most importantly, this person will lead in a way that supports Chick-fil-A's vision and strategy while embodying the corporate purpose. This position requires a leader who can call upon a diverse range of skills and experiences to support transportation operations. The role is highly interdependent with the other divisions of the distribution center and Chick-fil-A Supply Services, requiring the Transportation Operations Manager to foster relationships with a wide range of people to execute their responsibilities. This calls for a dynamic leader who has a heart for service and compassion coupled with a mind for effectively supporting the management of the business. Furthermore, this role will be uniquely challenged with their participation in the stand up of a brand-new DC and the testing and refinement of a new facility implementation playbook to assist in the stand up of future facilities. About Chick-fil-A Supply Chick-fil-A Supply®, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply® ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil A's culture of care. For more information, visit cfa-supply.com.\n\nResponsibilities\n\nAs the Transportation Operations Manager, you will lead a team of supervisors, drivers, and navigators to ensure the on-time, safe and affordable delivery of product to Restaurants. In addition to leading the training and development of supervisors, drivers, and navigators, you will instill a culture of safety, engagement and positivity that reflects Chick-fil-A Supply values and serves Restaurant Operators.\n\nYour other duties will include:\n- Creating an environment full of care, safety, and excellence, an environment where overnight delivery drivers do their best work\n- Designing effective communication strategies to reach drivers daily\n- Leading daily scheduling for outbound transportation operations Chick-fil-A Supply LLC. 5200 Buffington Road, Atlanta, GA 30349\n- Working with the safety leader to ensure compliance of outbound transportation with federal, state, and local government regulations (e.g., driver logs, DOT regulations, etc.)\n- Supporting regulatory and internal audits of operations\n- Evaluating operational results and communicating those results to senior Transportation and DC leadership\n- Coordinating and communicating outbound transportation equipment needs to local vehicle maintenance teams\n- Delivering industry-leading on-time delivery and customer satisfaction rates\n- Balancing the needs of the Operator with the capabilities of the operation\n- Supporting Chick-fil-A vision and strategy\n- Utilizing and managing TMS, Telematics & proprietary Delivery Applications\n- Completing other activities as deemed valuable by management\n\nRequired Qualifications (Knowledge, Skills, & Abilities)\n\n7+ years of experience in outbound distribution operations, transportation, food distribution, and/or private fleet responsibility\n- Strong aptitude to think critically, solve problems, drive improvements, and motivate Team Members in a professional and respectful manner\n- Demonstrated functional knowledge and expertise in distribution, including outbound transportation procedures and regulations, routing, transportation equipment, and performance metrics\n- Working knowledge of innovations in outbound transportation and equipment\n- Knowledge of and ability to ensure compliance with general safety standards, quality specifications, and governmental requirements\n- Ability to work a swing shift and be present to lead your team at night on the majority of working days\n- Exceptional organization, attention to detail, and communication skills\n- Strong ability to negotiate and resolve conflict by navigating confrontational situation s to ensure all parties are treated with honor, dignity, and respect\n- Proficient in Microsoft Word, Excel, Outlook, and Access; experience with ERP, WMS, and TMS solutions\n- **Proficient in English (reading, writing, and speaking):** to safely follow verbal instructions, complete documentation and paperwork, and accurately interpret labels, pick lists, scanner prompts, signage, and company communications.\n\nPreferred Qualifications (Knowledge, Skills, & Abilities)\n- 10+ years of leadership experience in a distribution or manufacturing with outbound transportation, food distribution, and private fleet responsibility\n- Experience with private fleet operations\n- Experience in a start-up environment\n- Demonstrated success in operations and people leadership\n\nRequired Years of Experience\n\n7\n\nTravel Requirements\n\n10%\n\nRequired Level of Education\n\nHigh School Diploma\n\nPreferred Level of Education\n\nBachelor's Degree\n\nRelocation Assistance Provided\n\nNo","visa_sponsorship":null,"experience_years_min":null,"job_address":null,"job_city":null,"job_state":"TX","job_country":"US","location_lat":33.5855677,"location_lng":-101.8470215,"closed_at":null,"closes_at":null,"apply_with_ai_eligible":true,"keywords":["attention to detail","documentation","communication","relationships","performance","experiences","operations","engagement","compliance","regulatory","efficient","Microsoft","standards","strategy","business","outbound","customer","internal","leading","testing","writing","routing","vision","teams","local","Excel"],"company":{"name":"Chick-fil-A","slug":"chick-fil-a","logo_url":"https://img.logo.dev/chick-fil-a.com?token=pk_fWx5G5QrQMm-0Ud8BW3mBg&size=64&format=png","description":"Chick-fil-A operates franchised restaurants and corporate activities supported by specialized departments such as tax and transfer pricing.","website_url":"https://www.chick-fil-a.com/","linkedin_url":"https://www.linkedin.com/company/chick-fil-a-corporate","glassdoor_url":"https://www.glassdoor.com/Overview/Working-at-Chick-fil-A-Corporate-EI_IE5873.11,32.htm","x_url":"https://x.com/ChickfilA","instagram_url":"https://www.instagram.com/chickfila/","youtube_url":"https://www.youtube.com/channel/UCFBF2c5VihWlngbB-ziMxYQ","github_url":"https://github.com/chick-fil-a","huggingface_url":null,"tiktok_url":"https://www.tiktok.com/@chickfila","crunchbase_url":null,"facebook_url":"https://www.facebook.com/ChickfilA/","employee_count_range":"10000+","employee_count":119931,"founded_year":1967,"headquarters":{"address":"5200 Buffington Rd, Atlanta, GA 30349, United States","city":"Atlanta, GA","country":"US","lat":33.613761,"lng":-84.489425},"industry":"automotive","company_type":"enterprise","total_funding_usd":650000000,"locations":["Antioch, TN","Atlanta, GA","Aurora, CO","Bedford Heights, OH","Cartersville, GA","Elsmere, KY","Hutchins, TX","Kannapolis, NC","Litchfield Park, AZ","Lubbock, TX","Maryland Heights, MO","Mebane, NC","Mississauga, Canada","Olathe, KS","Salt Lake City, UT","San Juan, PR","Selma, TX","Support Center","Valencia, CA","West Columbia, SC","Weston, FL","Winter Haven, FL"]},"visa_sponsorship_source":null,"h1b_filings":null,"can_apply":true,"application":null}