{"id":"3813527631","title":"Customer Success Manager, EU","posted_at":"2026-02-24T21:38:17.000Z","apply_url":"https://job-boards.greenhouse.io/bidease/jobs/4584352006","locations":["Barcelona, Spain"],"employment_type":"full_time","workplace_type":"hybrid","seniority_level":"mid","description_language":"en","source_name":"greenhouse","source_url":"https://job-boards.greenhouse.io/bidease/jobs/4584352006","salary":null,"job_summary":"Bidease is a mobile ad tech company specializing in in-app programmatic advertising. The Customer Success Manager will drive revenue and platform adoption through strategic account management and cross-functional collaboration.","job_description":null,"description_text":"Work Type: Full Time\n\nLocation: Barcelona, Hybrid\n\n \n\nBidease is a fast-growing mobile ad tech company specializing in in-app programmatic advertising. Our Demand-Side Platform (DSP) empowers advertisers to efficiently reach their target audience across mobile devices. We are seeking a skilled and experienced Customer Success Manager to join our dynamic team and contribute to our continued success.\n\n \n\nJob Description:\n\nAs a Customer Success Manager, you’ll play a crucial role in growing revenue and driving adoption of the Bidease platform through strategic account management and relationship building. You will be responsible for growing current revenue alongside the Sales and Media Buying teams by communicating and working with clients to identify and meet their business objectives to ensure success as they adopt a new platform. From training them on Bidease usage, demand-side platform (DSP) strategy, and optimization, to strengthening client relationships, you’ll become an integral part of your client’s digital strategy. \n\n \n\nResponsibilities:\n\nCollaborate with cross-functional teams as a customer advocate to integrate client feedback and experience metrics into decisions on products to simplify client usability and improve overall client experience\n\nWork closely with the Media Buying team to help them understand client objectives and goals to create the best media buying strategy for each new client\n\nReview campaign performance and provide detailed feedback to media buyers to adjust campaign setup and achieve optimization\n\nWork closely with the Media Buying and Sales teams to drive revenue and enhance the performance of client campaigns\n\nEducate clients on new platform features, DSP partners, services, and relevant practices\n\nEducate and grow the programmatic buying knowledge of clients.\n\n \n\nRequirements: \n\nExperience in advertising technology or a related field\n\n3+ years of experience in a DSP/programmatic work environment\n\nAbility to adapt quickly to a rapidly changing technology environment\n\nAbility to learn complex software applications and thrive in a fast-paced, digital environment\n\nExcellent written and verbal communication, organizational, & time management skills\n\nA passion for achieving higher levels of growth and development with Bidease\n\nAbility to assist, manage and abide by client’s needs and work with complaints in a concise and respectful manner\n\nComfortable working with multiple clients and accounts at a time across a diverse set of industries\n\nAbility to analyze and interpret significant amounts of data\n\nAbility to speak, read, and write in English fluently","visa_sponsorship":null,"experience_years_min":3,"job_address":null,"job_city":"Barcelona","job_state":null,"job_country":"ES","location_lat":41.3825802,"location_lng":2.177073,"closed_at":null,"apply_with_ai_eligible":true,"keywords":["business objectives","cross-functional","communication","relationships","Collaborate","performance","advertising","campaigns","strategy","Platform","business","customer","revenue","account","analyze","Growth","teams","Sales","data"],"company":{"name":"Bidease","slug":"bidease","logo_url":"https://img.logo.dev/bidease.com?token=pk_fWx5G5QrQMm-0Ud8BW3mBg&size=64&format=png","description":"Bidease is a mobile ad tech company that provides a demand-side platform for programmatic in-app advertising.","website_url":"https://www.bidease.com/","linkedin_url":"https://www.linkedin.com/company/bidease","glassdoor_url":null,"x_url":"https://x.com/bidease","instagram_url":"https://www.instagram.com/bideasedsp/","youtube_url":null,"github_url":"https://github.com/bidease","huggingface_url":null,"tiktok_url":null,"crunchbase_url":"https://www.crunchbase.com/organization/bidease","facebook_url":null,"employee_count_range":"51-200","employee_count":95,"founded_year":2016,"headquarters":{"address":"600 Third Avenue, 2nd Floor, New York, NY, United States","city":"New York, NY","country":"US","lat":40.7128,"lng":-74.006},"industry":"software","company_type":"startup","total_funding_usd":4000000,"locations":["Barcelona, Spain","NYC Preferred","New York, NY"]},"structured_data":{"@context":"https://schema.org","@type":"JobPosting","@id":"https://worklittle.com/jobs/3813527631#job","title":"Customer Success Manager, EU","description":"Bidease is a mobile ad tech company specializing in in-app programmatic advertising. The Customer Success Manager will drive revenue and platform adoption through strategic account management and cross-functional collaboration.","datePosted":"2026-02-24T21:38:17.000Z","validThrough":"2026-03-26T21:38:17.000Z","url":"https://worklittle.com/jobs/3813527631","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Bidease","sameAs":"https://www.bidease.com/","logo":"https://img.logo.dev/bidease.com?token=pk_fWx5G5QrQMm-0Ud8BW3mBg&size=64&format=png"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","streetAddress":"600 Third Avenue","addressLocality":"Barcelona","addressRegion":"Spain","addressCountry":"ES"}},"employmentType":"FULL_TIME","identifier":{"@type":"PropertyValue","name":"Bidease","value":"3813527631"}}}