{"id":"2191927254","title":"IT Engineer","posted_at":"2026-11-11T14:17:20.000Z","apply_url":"https://warnerbros.wd5.myworkdayjobs.com/en-US/Global/job/London-160-Old-Street/IT-Engineer_R000107668","locations":["London, United Kingdom"],"employment_type":"full_time","workplace_type":"on_site","seniority_level":null,"description_language":"en","source_name":"workday","source_url":"https://warnerbros.wd5.myworkdayjobs.com/en-US/Global/job/London-160-Old-Street/IT-Engineer_R000107668","salary":null,"job_summary":null,"job_description":null,"description_text":"**Storytelling is, and will always be, the heart of what we do at Skydance.**\n\nOur vision is to build a thriving entertainment ecosystem where stories and worlds are imagined, brought to life and experienced. We create for every age and audience, anchored by the strength of our content and experiences and the depth of our connection with fans. We are creator-first, audience-focused, tech-forward, globally scaled.\n\nHere, you'll work with talented teams that move fast, think boldly and collaborate with purpose to deliver results. We aim high, champion the best ideas and win together, earning the trust of our employees, creators, partners and audiences every day.\n\nIf you're energized by the opportunity to help build the next-generation global media and entertainment company powered by creativity and technology, we'd be thrilled to welcome you aboard. LET'S GO!\n\nㅤ\n\n**Your New Role**\n\nJoin WBITVP IT as an IT Engineer and play a key role in supporting operational teams across London, Brighton, Bristol, Glasgow, Manchester, and remote production locations throughout the UK. Reporting to the Helpdesk Manager, you will provide practical technical support across a diverse range of technologies, ensuring colleagues have the tools and systems they need to work effectively. If you enjoy solving technical challenges in a fast-paced production environment, we would love to hear from you.\n\n**Your Role Accountabilities**\n- Install, configure, deploy and support Mac and PC desktop hardware and software, both on-site and remotely.\n- Provide desktop support, onboard and offboard users, and support applications including Box, Office 365, Microsoft Remote Desktop, and hardware allocation for new starters and leavers.\n- Install and support desktop applications including Microsoft Office, Final Draft, Movie Magic Budgeting & Scheduling, Adobe Creative Cloud Suite, and other business applications as required.\n- Provide break/fix support for printers and scanners.\n- Act as the customer service liaison and point of contact between operational companies and third-party software or system providers through Warner Bros. channels, including Just Produce.\n- Maintain and update documentation, procedures, and user guides for deployed technologies.\n- Maintain and track inventory of workstations, laptop kits, and related equipment.\n- Track production software licences, including Movie Magic Budgeting, Movie Magic Scheduling, and Final Draft, ensuring licences are renewed and removed from BYOD devices during offboarding.\n- Act as a point of contact for calls to the UK Helpdesk.\n\n**Qualifications & Experience**\n- Proven experience in a 1st and 2nd line IT support role.\n- Ideally experienced in supporting technology within a TV production environment.\n- Proven experience supporting cloud-based applications and platforms, including Office 365, Active Directory, Box, DUO 2FA, Okta, and Zoom.\n- Proven experience supporting hardware including MacBooks, PC laptops and desktops, tablets, and mobile devices.\n- Self-motivated with the ability to manage workload independently, apply sound judgement, and make effective use of available support and escalation paths.\n- Able to maintain confidentiality while delivering a high standard of user support and service.\n\n#T&O\n\nOnsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, Skydance / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you.\n\n**About Skydance**\n\nSkydance is a next-generation global media and entertainment company, comprised of three business segments: Studios, Direct-to-Consumer, and TV Media. Skydance's portfolio unites legendary brands, including Paramount, Warner Bros., HBO and HBO Max, Paramount+, Pluto TV, CBS, CNN, CBS Sports, TNT Sports, Nickelodeon, Cartoon Network, MTV, Food Network, BET, HGTV, and Comedy Central.\n\n**Some Important Details**\n\nWe embrace the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit. In line with the laws of the country or region in which the role is based, this includes consideration without regard to race, color, ethnicity, national origin, citizenship status, religion or belief, sex, gender, gender identity or expression, sexual orientation, age, marital status, pregnancy, parenthood, physical or mental disability, genetic information, military or protected veteran status, union status or any other category protected by applicable law.\n\nIf you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our [accessibility page](https://careers.wbd.com/global/en/accessibility) for instructions to submit your request.","visa_sponsorship":null,"experience_years_min":null,"job_address":null,"job_city":null,"job_state":null,"job_country":"GB","location_lat":51.520374,"location_lng":-0.1192788,"closed_at":null,"closes_at":null,"apply_with_ai_eligible":true,"keywords":["documentation","Collaborate","experiences","production","reporting","Microsoft","inventory","ecosystem","hardware","business","consumer","customer","vision","global","deploy","teams","Zoom"],"company":{"name":"Warner Bros. Discovery","slug":"warner-bros-discovery","logo_url":"https://img.logo.dev/wbd.com?token=pk_X1kMlqZGQKyGs3nVekpDWQ&size=64&format=png&fallback=404","description":"Warner Bros. Discovery is a global media and entertainment company that produces and distributes a portfolio of content across television, film, and streaming platforms.","website_url":"https://wbd.com","linkedin_url":"https://linkedin.com/company/warner-bros-discovery","glassdoor_url":"https://www.glassdoor.com/Overview/Working-at-Warner-Bros-Discovery-EI_IE12777.11,32.htm","x_url":"https://x.com/wbd","instagram_url":"https://www.instagram.com/wbd/?hl=en","youtube_url":"https://www.youtube.com/wbd","github_url":null,"huggingface_url":null,"tiktok_url":"https://www.tiktok.com/@wbd","crunchbase_url":null,"facebook_url":null,"employee_count_range":null,"employee_count":null,"founded_year":null,"headquarters":{"address":"307 Legget Dr, Kanata, ON K2K 3C8, Canada","city":null,"country":null,"lat":45.341910899999995,"lng":-75.9037109},"industry":"media","company_type":null,"total_funding_usd":null,"locations":["Abu Dhabi - CNN - Has Creative","Amsterdam Piet Heinkade 173","Amsterdam Piet Heinkade 173, Netherlands","Bangalore - Embassy Tech Village","Bangalore - Embassy Tech Village, India","Barueri Alameda Rio Negro, 585 - Alphaville","Beijing No. 8 Xinyuan South Road","Beijing No. 8 Xinyuan South Road, China","Bengaluru, Global Tech Park Tower C 5th F","Bengaluru, India","Bristol Wall to Wall West","Bucharest 76-80 Buzesti Str.","Budapest Szabadsag Ter 7","Budapest Szabadsag Ter 7, Hungary","Buenos Aires, Argentina","Burbank, CA","CA Burbank 3000 W. Alameda Ave.","CA Burbank Bldg. 11, Admin","CA Burbank Bldg. 128, Studio Tour","CA Burbank Bldg. 137, WBTV Adm","CA Burbank Bldg. 140, WBTV Admin","CA Burbank Bldg. 141","CA Burbank Bldg. 155, Data Processing Ctr","CA Burbank Bldg. 19, Production","CA Burbank Bldg. 21, Commissary","CA Burbank Bldg. 3, Feat Prd","CA Burbank Bldg. 30, Props","CA Burbank Bldg. 39, Fire Station","CA Burbank Bldg. 4, Producers #4","CA Burbank Bldg. 44, The Mill","CA Burbank Bldg. 5, Feature Prod Admin","CA Burbank Bldg. 700, Second Century","CA Burbank Bldg. 750, Second Century","CA Burbank Warner Bros. Default","CA Culver City 8900 Venice Blvd., Ivy Station","CA San Francisco 153 Kearny Street","Colney Street Unit 2 Ventura Park","Copenhagen, Denmark","DC Washington 820 1st Street NE","Dc Washington 820 1st Street, NE","Doha - Media City Qatar","FL Miami 6505 Blue Lagoon Dri","GA Atlanta 1050 Techwood Drive NW","GA East Point - 3900 N Commerce Dr","Gdansk, 3 Nowomiejska","Hamburg - Gerhofstrasse 1-3 WeWork","Hamburg - Gerhofstrasse 1-3 WeWork, Germany","Helsinki, Finland","Hong Kong, Hong Kong","Hyderabad","Hyderabad, India","IL Chicago 180 N Stetson Ave 27th Floor","IL Chicago 2650A W Bradley Place","IL Chicago 401 N. Michigan Ave","IL Chicago 676 N. Michigan Ave","Issy les Moulineaux, 3 rue Gaston et Rene Caudron","Issy-les-Moulineaux, 46 rue Camille-Desmoulins","Kanata 307 Legget Dr.","Kanata 307 Legget Dr., Canada","Katowice, Uniwersytecka 18-20","Kelena Jaya, Petaling Jaya","Knutsford Canute Court - Toft Road","Koln Niehler Str. 104","Krakow, Poland","Leavesden South Way","Leavesden South Way, United Kingdom","Lodz, 20 Rydza Smiglego","London - 134-140 Oxford Street","London - 4-6 Soho Square","London 67-74 Saffron Hill, 1st Floor","London De Lane Lea","London Kings Cross Station","London Kings Cross Station, United Kingdom","London Rocksteady Studios Limited","London Rocksteady Studios Limited, United Kingdom","London, 160 Old Street","London, Chiswick Park Building 2","London, United Kingdom","MA Needham 117 Kendrick St","MD Silver Spring 8403 Colesville Road","Madrid C","Mexico City - Av. Paseo de las Palmas 405","Mexico City, Mexico","Miami, FL","Milan, Italy","Montreal 888, boul. De Maisonneuve Est","Mumbai, India","Munich, Leopoldstraße 57","NJ Carlstadt, 340 Washington Ave","NY New York 230 Park Avenue South","NY New York 30 Hudson Yards","NY New York 935 Broadway, Ground Floor","NY Warner Bros Studio Facilities, PPS-NY","Nerima-ku 1-1-7 Kasugacho","Nerima-ku 1-1-7 Kasugacho, Japan","Oslo, Norway","PA Philadelphia 100 E Penn","Paris - CNN 85 Rue Jouffroy D'Abbans","Paris, France","Prague - Jankovcova - HBO","Pune, India","Rio de Janeiro, Brazil","Santiago Pedro Montt 2354","Sao Paulo 454 Rua Ministro Jesuino Card","Sao Paulo 454 Rua Ministro Jesuino Card, Brazil","Seoul 20F Arc Place 142 Teheran-ro","Shanghai","Shanghai, China","Singapore","Singapore, 1 Fusionopolis Walk","St. Leonards, 203 Pacific Hwy","Stockholm, Sweden","São Paulo, Brazil","Taipei Civic Blvd.","Tokyo - Toranomon Hills Station Tower","Tokyo 1-2-9 Nishi Shimbashi - Minato-ku","Toronto 5000 Yonge Street","UT Salt Lake City 175 East 400 South","Uxbridge, 4 Longwalk Rd","VA Sterling 45580 Terminal Drive","WA Bellevue 205 108th Avenue NE, Suite S200","Warsaw, 164 Wiertnicza","Warsaw, 166 Wiertnicza","Warsaw, 3 Augustowka","Wroclaw, 16 Plac Solny"]},"visa_sponsorship_source":null,"h1b_filings":null,"can_apply":true,"application":null}